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Customer Service Representative

Job no: 499907
Work type: Permanent-Full Time, Permanent-Part Time
Company: LINFOX ARMAGUARD PTY LTD
Location: Frenchs Forest
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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Since 1938, Linfox Armaguard Group has built a trusted legacy in secure logistics and technology solutions. Following our merger with Prosegur, two trusted Australian security leaders have joined forces to create the nation’s most comprehensive cash and valuables network. Trusted by leading names in banking, retail, hospitality, medical and government sectors, we’re known for our culture of safety, innovation, and integrity. Join us and be part of a stronger, smarter, and more connected future.

 

About the Team

You’ll be joining a dedicated and collaborative team that takes pride in delivering secure, reliable, and customer-focused outcomes. We work hard to support one another, share knowledge, and celebrate success. At Armaguard, we value integrity, teamwork, and a commitment to doing things the right way — every time.

 

What does the job look like?

Working in an existing team, you are the first point of call from clients that require our assistance. Key areas:

  • Customer service over the phone to understand clients’ requirements
  • Ensure the system is up to date will all requests
  • Coordinate with technicians to assist when needed
  • Update clients with the status of their jobs
  • Liaise with field staff to coordinate service calls

 

Are you the one?

You are an excellent communicator, someone that listens and responds well. You can demonstrate:

  • Customer service focus
  • Solution orientated attitude
  • Demonstrates a natural flair for building relationships, influencing outcomes, and coordinating tasks efficiently
  • Strong computer skills - confident in using various computer programs and systems, with the ability to multitask across platforms
  • An excellent attitude with a desire to learn and develop

 

What’s in it for me?

Join a respected Australian organisation where leadership, innovation, and integrity are valued. You’ll have access to:

  • A collaborative environment that supports professional growth
  • Paid parental leave
  • Career development opportunities and mentoring programs
  • Access to a range of benefits across dining and adventure, travel and health and well-being
  • The backing of two trusted Australian security leaders — Armaguard and Prosegur
  • A culture built on safety, accountability, and excellence

At the Linfox Armaguard Group, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.

 

Sound like you? Please click the apply button to submit your application and resume.

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. The Linfox Armaguard Group is not responsible for any fees related to unsolicited resumes.

 

Further information

You will be required to meet Linfox Armaguard Groups employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

 

Don’t have the required licences but want to know more about opportunities at Linfox Armaguard Group, visit www.armaguard.com.au

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